Dans un soucis de mieux répondre aux besoins de sa clientèle, la Direction de l'IVAC est fière de vous présenter son nouveau site Web!

Vous pourrez facilement trouver des informations très complètes et plus simples à comprendre en ce qui concerne entre autres les victimes d'actes criminels, les sauveteurs, les services et indemnités offerts et les étapes d'une demande de prestations.

Nous espérons que vous serez satisfaits des efforts mis pour améliorer notre site. Si toutefois vous avez des commentaires ou suggestions qui pourraient nous aider à le bonifier, n'hésitez pas à nous le laisser savoir en communiquant avec nous.

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Psychotherapy Suppliers

Obligations

Professionals who become healthcare suppliers for the Direction de l’IVAC must:

  • provide the professional services stipulated in the contract or service agreement;
  • issue complete, high-quality reports (the Direction de l’IVAC reserves the right to demand a new report if the original fails to comply with established standards);
  • issue reports in French only, regardless of the aid recipient’s native language;
  • diligently submit reports by the time specified—i.e., within the two weeks following the last appointment discussed in the report; and
  • return calls from Direction de l’IVAC staff in a timely manner.

Procedure

How to Become a Supplier

Interested in being a psychotherapy supplier for the Direction de l’IVAC?

You must satisfy the following requirements:

  • hold a valid licence to practise as a psychologist or psychotherapist issued by the Ordre des psychologues du Québec (interns and students are not accepted); and
  • accept the three-party relationship (therapist/crime victim or rescuer/Direction de l’IVAC). You agree to cooperate with the Direction de l’IVAC, which is the third-party payer. Because it is the Direction de l’IVAC that authorizes and refunds the cost of services, you must comply with the obligations stipulated in the guide for psychotherapy suppliers.
If you satisfy these requirements and wish to offer your services, you must obtain a supplier number from the CNESST (French only).

For further details, consult the Guide administratif à l’intention des fournisseurs de services de psychothérapie (French only).

Psychotherapy Services: Covered or Not?

Which psychotherapeutic services are covered by the IVAC plan?

Consult the list of all services that may be covered by IVAC if they have been previously approved:

  • A two-hour psychological assessment with the client and a maximum of two hours in which to write up your report
  • Hours for
    • individual therapy (one hour a week) in a private office.
    • couples’ therapy
    • group therapy
    • parental guidance with the parent of a minor

    The number of hours allotted may vary according to the situation of each client and must be re-assessed by the Direction de l’IVAC

  • An hour for drafting each report requested by the Direction de l’IVAC (progress reports and final report)
  • Psychotherapeutic assistance for victims’ close relations

What psychotherapeutic services are not covered?

As the following services are never covered by the Direction de l’IVAC, it is recommended that psychologists and psychotherapists not offer them:

  • Sessions in which the assailant participates
  • Any session or report not previously authorized by the Direction de l’IVAC
  • Telephone sessions
  • Electronic-medium sessions (in exceptional cases, they could be authorized when very specific criteria are met)
  • Sessions held at the client’s residence
  • Clinical discussions with Direction de l’IVAC staff
  • The psychologist’s or psychotherapist’s travel expenses
  • Session dealing with difficulties not related to the event on file
  • Sessions at which the client has failed to appear (at the same time, it is recommended that psychologists or psychotherapists have a written agreement with the client and charge the latter for such absences, just as they would for anyone else seen in private practice)

Suppliers of Other Healthcare Services

Obligations

Professionals who become healthcare providers for the Direction de l’IVAC must:

  • provide the professional services stipulated in the contract or service agreement;
  • issue complete, high-quality reports (the Direction de l’IVAC reserves the right to demand a new report if the original fails to comply with established standards);
  • issue reports in French only, regardless of the aid recipient’s native language;
  • diligently submit reports by the time specified—i.e., within the two weeks following the last appointment discussed in the report; and
  • return calls from Direction de l’IVAC staff in a timely manner.

Procedure

How to Become a Supplier

Interested in being a healthcare supplier for the Direction de l’IVAC?

You must satisfy the following requirements:

  • hold a valid licence to practise issued by your professional order (interns and students are not accepted); and
  • accept the three-party relationship (healthcare supplier/crime victim or rescuer/Direction de l’IVAC). You agree to cooperate with the Direction de l’IVAC, which is the third-party payer. Because it is the Direction de l’IVAC that authorizes and refunds the cost of services, you must comply with the obligations stipulated in the guide for psychotherapy suppliers.
If you satisfy these requirements and wish to offer your services, you must obtain a supplier number from the CNESST (French only).

For further details, consult the Guide administratif à l’intention des fournisseurs de services de psychothérapie (French only)

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