Dans un soucis de mieux répondre aux besoins de sa clientèle, la Direction de l'IVAC est fière de vous présenter son nouveau site Web!

Vous pourrez facilement trouver des informations très complètes et plus simples à comprendre en ce qui concerne entre autres les victimes d'actes criminels, les sauveteurs, les services et indemnités offerts et les étapes d'une demande de prestations.

Nous espérons que vous serez satisfaits des efforts mis pour améliorer notre site. Si toutefois vous avez des commentaires ou suggestions qui pourraient nous aider à le bonifier, n'hésitez pas à nous le laisser savoir en communiquant avec nous.

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COVID‑19
Despite the current COVID‑19 situation, please note that priority services provided by the Direction générale de l'IVAC, such as access to the plan, payment of benefits and reimbursement of expenses, are maintained.​​​​​​​​​

Do you have questions related to the coronavirus (COVID‑19)? See the CNESST Questions and answers page. The themes concerning victims and rescuers are found in the following points:

  • Miscellaneous medical care
  • Medical assessments and examinations requested by the CNESST
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What is a Crime Victim?

A crime victim is someone who has been injured as a result of a criminal offence committed in Québec and listed in the Schedule to the Crime Victims Compensation Act. Crime victims may receive compensation and be entitled to a range of services provided under the Act.

If the victim dies, his/her dependents may receive compensation. This is also the case for the parents of a minor child or dependent who dies as a result of a crime

The victim’s close relations may be entitled to psychotherapy.

The Direction de l’indemnisation des victimes d’actes criminels (IVAC) is in charge of determining eligibility and processing benefit applications. Eligibility under the plan is established on the basis of certain criteria.

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