Dans un soucis de mieux répondre aux besoins de sa clientèle, la Direction de l'IVAC est fière de vous présenter son nouveau site Web!

Vous pourrez facilement trouver des informations très complètes et plus simples à comprendre en ce qui concerne entre autres les victimes d'actes criminels, les sauveteurs, les services et indemnités offerts et les étapes d'une demande de prestations.

Nous espérons que vous serez satisfaits des efforts mis pour améliorer notre site. Si toutefois vous avez des commentaires ou suggestions qui pourraient nous aider à le bonifier, n'hésitez pas à nous le laisser savoir en communiquant avec nous.

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COVID‑19
Despite the current COVID‑19 situation, please note that priority services provided by the Direction générale de l'IVAC, such as access to the plan, payment of benefits and reimbursement of expenses, are maintained.​​​​​​​​​

Do you have questions related to the coronavirus (COVID‑19)? See the CNESST Questions and answers page. The themes concerning victims and rescuers are found in the following points:

  • Miscellaneous medical care
  • Medical assessments and examinations requested by the CNESST
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What is a Rescuer?

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In Québec, a rescuer is someone who, having reasonable cause to believe another person to be in danger of his/her life or of bodily harm, voluntarily comes to that person’s assistance (e.g., by getting him/her out of a burning building).

Measures provided under the Act to Promote Good Citizenship allow rescuers who have sustained bodily harm or property damage to receive services or compensation.

If the rescuer dies during or subsequent to the act of good citizenship, his/her dependents may also receive compensation.

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