When processing applications for benefits, the Direction générale de l’IVAC relies on a number of statutes, regulations, and policies.
- Regulation respecting the standards and tables of personal home assistance, RLRQ, c. A-3.001, r. 9
- Regulation respecting social stabilization and economic stabilization programs, RLRQ, c. A-3.001, r. 14
- Regulation respecting reimbursement of damaged or destroyed clothing, prosthesis or orthesis, RLRQ, c. A-3, r. 4
The Direction générale de l’IVAC has also established a policy manual to regulate application for benefits processing and ensure, not only that legislation is implemented consistently, but also that legal guidelines are clear and properly defined as regards decision making.
Manuel des politiques IVAC (French only)