Dans un soucis de mieux répondre aux besoins de sa clientèle, la Direction de l'IVAC est fière de vous présenter son nouveau site Web!

Vous pourrez facilement trouver des informations très complètes et plus simples à comprendre en ce qui concerne entre autres les victimes d'actes criminels, les sauveteurs, les services et indemnités offerts et les étapes d'une demande de prestations.

Nous espérons que vous serez satisfaits des efforts mis pour améliorer notre site. Si toutefois vous avez des commentaires ou suggestions qui pourraient nous aider à le bonifier, n'hésitez pas à nous le laisser savoir en communiquant avec nous.

Clarification of certain measures of the Act to assist persons who are victims of criminal offences and to facilitate their recovery, expiring October 13, 2024.​​
In some circumstances, victims will be able to reapply for qualification. They will have until October 13​, 2024 to submit their request. Consult the relevant measures of the Act to assist persons who are victims of criminal offences and to facilitate their recovery​.

 Reimbursement of travel, meal and accommodation expenses

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​​​​​​​​​The IVAC reimburses eligible victims expenses incurred for travel, meal or accommodation in order to:

  • receive care
  • undergo medical examinations
  • complete an activity as part of their:
    • rehabilitation
    • reintegration

If required by the victim's physical or psychological condition, the person who must accompany them is entitled to the reimbursement of their travel or accommodation expenses.

How to file a reimbursement claim

Once your application for qualification has been accepted, you can file a claim for the reimbursement of your travel, meal or accommodation expenses. For some expenses, you will have to attach a copy of your receipts to obtain a reimbursement.

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Online service​

You can apply for reimbursement using our online service.

Your claim must be made within 6 months of acceptance of your application for qualification, or the date on which the expenses were incurred.

Fill out the expense claim form​​

Travel expenses

Meal expenses

Meal expenses are reimbursed if the destination is more than 16 km from the victim's home. The reimbursement is established as follows:

  • Breakfast: a maximum of $13.75 is reimbursed for breakfast if the person leaves home before 7:30 a.m.
  • Lunch: a maximum of $18.90 is reimbursed for lunch if the person leaves home before 11:30 a.m. and returns home after 1:30 p.m.
  • Dinner: a maximum of $28.50 is reimbursed if the person leaves home before 5:30 p.m. and returns home after 6:30 p.m.

Meal expenses may also be reimbursed when the destination is 16 km or less from the victim's home and they must remain on site:

  • between 8:30 a.m. and 11:30 a.m. In this case, breakfast is reimbursed up to a maximum of $13.75;
  • between 11:30 a.m. and 1:30 p.m. In this case, lunch is reimbursed up to a maximum of $18.90.

Amounts reimbursed for meals include tips and taxes.

Accommodation expenses

Accommodation in a hotel or with a relative or friend must first be authorized by the IVAC. The expenses are reimbursed at the following rates:

Accommodation in a hotel

Island of Montreal

  • Low season (November 1 to May 31): $151 per night
  • High season (June 1 to October 31): $166 per night

Quebec Metropolitan Community

  • Low season and high season: $127 per night

Gatineau, Laval and Longueuil

  • Low season (November 1 to May 31): $122 per night
  • High season (June 1 to October 31): $132 per night

Elsewhere in Quebec

  • Low season (November 1 to May 31): $100 per night
  • High season (June 1 to October 31): $104 per night

Goods and services tax (GST), Quebec sales tax (QST) and lodging tax are not included in these amounts. When they are applied, they must be reimbursed additionally.

A daily allowance of $7.75 for each day of travel that includes a stay in a hotel is also provided.

Accommodation with a relative or friend

The reimbursement granted is $22.25 per night.

Training or retraining program

A victim may be reimbursed for travel and accommodation expenses if they participate in a training or retraining program. The maximum amount reimbursed is $450 per week.​

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